Shipping & returns

Pre-Order Refunds

A full refund is available for any pre-orders prior to shipping. Please email us at support@trypylot.com to request a refund.

Shipping and Tax

Shipping costs and local import taxes will be added to the purchase prior to shipping based on the destination.

Returns

We offer a full 30-day money-back guarantee.


  • If you're not satisfied with your purchase, you can return the item(s) within 30 days for a full refund.

  • Returned items must be in their original condition and packaging.

  • You are responsible for return shipping costs.

  • Refunds will be processed once we've received and inspected the returned item(s).

  • Please allow up to 5 business days for your refund to be initiated after we've received the returned item(s).


We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

Shipping & returns

Pre-Order Refunds

A full refund is available for any pre-orders prior to shipping. Please email us at support@trypylot.com to request a refund.

Shipping and Tax

Shipping costs and local import taxes will be added to the purchase prior to shipping based on the destination.

Returns

We offer a full 30-day money-back guarantee.


  • If you're not satisfied with your purchase, you can return the item(s) within 30 days for a full refund.

  • Returned items must be in their original condition and packaging.

  • You are responsible for return shipping costs.

  • Refunds will be processed once we've received and inspected the returned item(s).

  • Please allow up to 5 business days for your refund to be initiated after we've received the returned item(s).


We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

Shipping & returns

Pre-Order Refunds

A full refund is available for any pre-orders prior to shipping. Please email us at support@trypylot.com to request a refund.

Shipping and Tax

Shipping costs and local import taxes will be added to the purchase prior to shipping based on the destination.

Returns

We offer a full 30-day money-back guarantee.


  • If you're not satisfied with your purchase, you can return the item(s) within 30 days for a full refund.

  • Returned items must be in their original condition and packaging.

  • You are responsible for return shipping costs.

  • Refunds will be processed once we've received and inspected the returned item(s).

  • Please allow up to 5 business days for your refund to be initiated after we've received the returned item(s).


We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

©2023 · Pylot Limited · All rights reserved

A small map outline of New Zealand

Proudly made in New Zealand

©2023 · Pylot Limited · All rights reserved

A small map outline of New Zealand

Proudly made in New Zealand

©2023 · Pylot Limited · All rights reserved

A small map outline of New Zealand

Proudly made in New Zealand